Privacy Policy

We collect information you provide directly to us, such as your name, email address, phone number, and skin concerns when you book a consultation, use the AI Skin Concierge, subscribe to our journal, or contact us.

We also automatically collect limited technical data, including your browser type, device, and pages visited, through cookies and similar technologies.

We use your information to schedule and manage appointments, provide personalized treatment guidance, respond to your inquiries, send appointment reminders and skincare education, and improve our services and website.

With your consent, we may also send promotional communications about treatments and products; you may opt out at any time.

Details you share about your skin concerns and treatment history are used solely to personalize your care and recommendations. This information is kept confidential and is not sold or shared for marketing purposes.

We use cookies to remember your language preference, analyze website traffic, and improve site functionality. You can control cookies through your browser settings, though some features may not function if they are disabled.

We do not sell your personal information. We may share data with trusted service providers who help us operate the site and scheduling (such as our booking platform and email tools), only as needed to perform their functions and under appropriate confidentiality obligations.

We may disclose information when required by law or to protect our rights, safety, or property.

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain data practices. To exercise these rights, contact us at paolasparenu@gmail.com.

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our services are intended for individuals 18 years and older. We do not knowingly collect information from children. If you believe a minor has provided us information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the date above. We encourage you to review it periodically.